PR Newswire
10 May 2023, 18 GMT+10
![]() |
Acquisition enables Deliverect to extend and support social media, dine-in QR and direct channel ordering
DUBAI, UAE, NEW YORK, LONDON, and BRUSSELS, May 10, 2023 /PRNewswire/ -- Deliverect, a global scale-up that integrates and accelerates online orders for restaurants, announced today that it has acquired ChatFood, a leader in social media ordering, order and pay at table, and loyalty solutions. This acquisition provides the restaurant industry with a unified solution to enable profitable growth and exceptional experiences, including social, dine-in QR, and direct channel ordering, as well as online food delivery.
Together Deliverect and ChatFood serve over 43,000 restaurants and food service businesses around the world and power over 300 million orders in 42 markets. ChatFood's strength is in the Gulf region with more than 3,000 food service locations relying on their technology. ChatFood co-founders, Benjamin Mouflard and Vini Rodrigues, will remain with Deliverect, leading further growth and expansion.
"We are thrilled to welcome ChatFood to the Deliverect team," said Zhong Xu, CEO and co-founder of Deliverect. "With ChatFood, we now provide a 360-degree solution inspired by the challenges our customers face, supporting them both with in-restaurant dining and online food delivery. This milestone is significant for our company, because each day we strive to simplify the lives of restaurant owners and help them thrive in the digital age."
With the addition of ChatFood, Deliverect will offer customers a one-stop, best-in-class digital platform that eliminates complexity and drives value for both in-restaurant dining and online delivery experiences. When restaurants invest in social media ordering technology specifically, they can better understand, connect with, and engage their customers directly to grow repeat business and stand out from competition.
"We've had an opportunity to observe Deliverect's values and dedication to their customers through our existing integration and long-standing partnership. We recognised that their approach aligned with our own," said Ben Mouflard, CEO and co-founder of ChatFood. "We are so excited by this next chapter in our journey and bringing our solutions to restaurants around the world."
ChatFood solutions have resulted in 35% higher average spend from customers, 3x more tips, and 25% more labour efficiency. With this acquisition, benefits to the food service industry include new solutions:
With this acquisition, Deliverect Social Media Ordering and Order & Pay will be available globally on a rolling basis over the coming months.
About Deliverect
Deliverect is a global SaaS company that seamlessly integrates online orders from food delivery channels, such as Uber Eats, DoorDash, Deliveroo and Just Eat, allowing food service establishments to improve operations, increase customer satisfaction, and boost profits. Over 43,000 businesses trust Deliverect's platform and suite of products to power their front of house and back of house. Available in 42 markets worldwide, Deliverect works with restaurants of all sizes as well as leading food brands like Taco Bell, Burger King, and Unilever. To find out more information, visit www.deliverect.com.
About ChatFood
ChatFood is an omnichannel ordering and data-driven marketing platform for leading hospitality brands. ChatFood's mission is to empower hospitality businesses with the best technology to give their guests a seamless, personalised, and rewarding experience at every meal ensuring business owners get rewarded for their passion and hard work. ChatFood is an official Meta business partner with exclusive integrations on Instagram and WhatsApp. ChatFood integrates with 100+ POS partners and premium logistic solutions serving over 3,000 venues and leading brands. To learn more, visit chatfood.io.
Get a daily dose of Sydney Sun news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Sydney Sun.
More InformationBRUSSELS, Belgium: EU tech chief Margrethe Vestager has said that a draft code of conduct on artificial intelligence (AI) could ...
MOSCOW, Russia: After a turbulent 15 months of store closures and declining demand, Russian designers and brands are assisting the ...
WASHINGTON D.C.: The Federal Communications Commission (FCC) has said that more than 8.3 million US homes and businesses do not ...
CHICAGO, Illinois: Driven by an ongoing shortage of properties available on the market, in March US single-family home prices rose ...
MIAMI, Florida: Carnival Cruise Lines has said a cruise ship, the Carnival Sunshine, which sailed through rough seas off the ...
BEIJING, China: On his return to China after a three year absence, which is his company's largest production hub, Tesla ...
PYONGYANG, North Korea: North Korea attempt failed to launch a satellite on May 31, which prompted raid sirens and a ...
HONG KONG, China: Describing the lack of women in China's top leadership as concerning, the United Nations has recommended the ...
BEIJING, China: Amid its rivalry with the US for reaching new milestones in space, reflecting their competition for global influence, ...
WASHINGTON D.C.: A Transportation Security Administration (TSA) report released this week revealed that over the Memorial Day weekend, the start ...
KUALA LUMPUR, Malaysia: Malaysia's maritime agency has said that it found a cannon shell believed to be from World War ...
KATHMANDU, Nepal - For the past three days, agitated students and guardians have been protesting against the school administration at ...